11

I am using Ubuntu version 16. I m able to hear sound from browser and Youtube videos. But I use zoom conference, I m not able to hear any sound from laptop. Is it because on Ubuntu, I have to set the sound preferences for every application that I have to install ? Please consider and help me with this.

Ravexina
  • 57,256
Vineel
  • 245

4 Answers4

12
  1. Click on up arrow button on the right side of Unmute button (Unmute button on lower left) while you are on zoom meeting.
  2. Click on Audio Settings
  3. Increase output volume to maximum (by default it is set to minimum)

These steps solved the stated problem on both of my Ubuntu OS

Utshaw
  • 555
11

In case of Ubuntu 20.04, choose your actual device instead of the default Built-in Audio Analog Stereo.

Here's the screenshot of that window:

enter image description here

Penny Liu
  • 341
3

@gosom, @user4654: Looks like the Zoom people fixed it after I sent them a ticket. This fix works great for me!

Your request (#155803) has been updated. Reply to this email or follow the link below: http://support.zoom.us/hc/requests/155803

Travis Tyler, Sep 6, 07:09 PDT:

Hi Alan,

We have a new version available at https://zoom.us/download/?os=linux for version # 2.0.63547.0830 .

Can you please update and see if this resolves your issue?

Thanks Travis

Zoom Support Agent

Alan Robertson
  • 291
2

Another situation that can occur here is that it picks the wrong audio device. In my case literally all applications just use the currently selected default audio device. Under Ubuntu 20.04 at least, Zoom just picks one at random, in this case the HDMI output to my monitor instead of my actual sound card.

There is no settings pane or anything else to configure it seems, so:

  1. Click on the up arrow on the right side of the unmute button in the bottom left
  2. Click the correct sound card
Justin
  • 121