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I am running 10.10 (all current updates have been installed) and I'm unable to sync any files to U1. U1 shows my computer as being added to my account and I bought enough space to hold all the files I want backed up, but for some reason it still doesn't sync. I have marked the files to be synced and even checked the devices tab in the U1 preferences; it shows my computer as being part of my account but the connect button is inoperable and restart doesn't produce any effect when clicked. When using u1sdtool I sometimes get an ugly DBus error, and other times get State: READY.

I have tried the line commands posted by bisi, they seem to be the same commands as those given in a similar question. I have also ran U1sdtool --status check and heres what came up

  State: READY
    connection: Not User With Network
    description: ready to connect
    is_connected: False
    is_error: False
    is_online: False
    queues: WORKING_ON_BOTH

I'm not very techno savvy so step by step and/or lay mens terms are greatly appreciated, Thank you

Marco Ceppi
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3 Answers3

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Up to and including 10.10 the startup of syncdaemon, the bit of ubuntuone-client in charge of synchronizing your files, could take quite some time: tens of minutes on a slow disc with a large number (tens of thousands) of files kept in sync by Ubuntu One. If you try using u1sdtool during that time, you can easily trigger the above DBus error. It's ugly, and we're working to make it go away for 11.04, but it's also innocuous. You could read it as a “I'm busy, please try again in a few minutes”.

Now, there's another issue in 10.10 that we've fixed and you should have actually gotten the fix in your regular updates, and that is that it sometimes doesn't connect automatically. A state of READY means that syncdaemon is ready to go as soon as you tell it to connect.

ubuntuone-preferences (System › Preferences › Ubuntu One) should be offering you a “Connect” button in that state. If it's not, please file a bug; meanwhile, you can enter u1sdtool -c on the commandline to manually ask it to connect.

Chipaca
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If you are connected to the Internet behind a proxy, then it is not possible yet to use Ubuntu One. Try connecting to the web without a proxy.

Agmenor
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From what I have gathered thus far, it takes a while for U1 to actually connect and start syncing. This depends on the one hand on the amount of folders/files that you've chosen to synchronize (I think the filesize plays less of a role), and on the other side, is a U1-related issue that they intend to fix in the release of the next version of Ubuntu (Natty Narwhal, which I wouldn't recommend installing of you say you're not techsavy ;), I know I didn't (yet)).

I'd recommend however to install ubuntuone-indicator and magicada. Also, in Terminal you may want to try the following commands:

u1sdtool -q; u1sdtool --start; u1sdtool -c

This has done it a number of times for me to start connecting (after an hour or so maybe), but today for example, that didn't do it. Try again, and don't forget to give it a chance to sort it self out by waiting a little before pressing restart and the such again ;)

EDIT: I have noticed that whenever ubuntuone-indicator shows "Ready to connect" rather than starting or the like, it actually connects as soon as you click on connect. Not sure how to get there, but the last time I tried to get it to work was about 12 hours ago, and now just back home, it started syncing right away... I did do more of the Restart in Ubuntu One Preferences this morning, maybe that does it, you just need to wait?...

Good luck!

bisi

bisi
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