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The resolution of my PC is 3200x1800 but I have enabled 2x scaling on my Windows and Linux machines.

When I connect using Workspace app from my Windows machine then the resolution of my remote PC is appropriately set to 1600 x 900. But when I connect from my Ubuntu machine then the resolution of remote PC stays at 3200x1800 and as a result I see very small text.

What do I need to do to ensure that my remote PC is scaled properly?

I am running the latest packages "Citrix Workspace app for Linux (x86_64)", downloaded from: https://www.citrix.com/downloads/workspace-app/linux/workspace-app-for-linux-latest.html

Artur Meinild
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linfan
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3 Answers3

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The best solution I have found is to use Google Chrome and install the Citrix Workspace Chrome App. DPI scaling is much better.

twickmanmd
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Had a similar issue. Turns out the problem comes from fractional scaling setting in "Display Settings". So simply turning off "Fractional Scaling" fixed the issue for me

Instructions on how to enable/disable "Fractional Scaling" can be found here

asgarov1
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Try setting DPIMatchingEnabled=True in your $HOME/.ICAClient/All\_Regions.ini file

This worked for me when I had the same problem (although I am using Ubuntu 22.04)

Imran Khaliq
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